Reduce Your Returns.
Frate is the only ecommerce returns automation platform built to decrease returns volume, featuring AI-powered exchanges, peer-to-peer returns, and virtual condition assessment.
How we help
Introducing: Returns Optimization
30%
Avg. decrease in returns
Decrease returns
Eliminate poor condition returns being shipped to your warehouse, and ship perfect condition returns directly to your next customer.
32%
Avg. increase in profits
Boost profits
Every return that avoids the warehouse is saving you money - from shipping labels, warehousing costs, discounts, and liqudiation.
23%
Avg. decrease in emissions
Reduce emissions
Measure your emissions savings through eliminating shipping trips, landfill waste, and packaging waste.
Trusted by leading brands
How it works
Returns that actually prioritize your profits
Image verification
See the condition of items before they're shipped
Branded re-sale
Sell non-perfect condition items on a marketplace
Instant Exchanges
Capture exchange upsells and ship them out instantly
Automated RMS
Automate returns from requests, to labels, to refunds
We barely get any returns back to the warehouse now, and it makes the return process much easier for customers and ourselves.
Amelia BarnesFounder, Prana Vida Styleof returns are sent direct between customers
on average from return listing to sale
Ready to take back control of your returns?
The days of blindly accepting returns to your warehouse are over. It's time to start prioritizing your profits and our planet by re-thinking the way we return!