Fewer returns. Guaranteed.
Frate is the ecommerce returns automation platform built to decrease returns volume, featuring one-click exchanges, peer-to-peer returns, and image verification.
How we help
A merchant-friendly return process
40%
Avg. decrease in returns
Decrease returns
Eliminate poor condition returns being shipped to your warehouse, and ship perfect condition returns directly to your next customer.
32%
Avg. increase in profits
Boost profits
Every return that avoids the warehouse is saving you money - from shipping labels, warehousing costs, discounts, and liqudiation.
23%
Avg. decrease in emissions
Reduce emissions
Measure your emissions savings through eliminating shipping trips, landfill waste, and packaging waste.
Trusted by merchants putting their profits and the planet first
How it works
Returns that actually prioritize your profits
Image verification
See the condition of items before they're shipped
Branded re-sale
Sell non-perfect condition items on a marketplace
Carbon neutral returns
Increase LTV and show your commitment to our planet
Automated RMS
Automate returns from requests, to labels, to refunds
We barely get any returns back to the warehouse now, and it makes the return process much easier for customers and ourselves.
Amelia BarnesFounder, Prana Vida Styleof returns are sent direct between customers
on average from return listing to sale
Ready to take back control of your returns?
The days of blindly accepting returns to your warehouse are over. It's time to start prioritizing your profits and our planet by re-thinking the way we return!